Prerequisites
To test Quidkey
- A Shopify store with admin access
- A Quidkey account (no documents or contracts required)
To go live
- Business registration details
- Director and beneficial owner information
- Proof of identity
- Business bank account information (for payouts)
Step 1: Create Your Quidkey Account
Sign up
Go to merchants.quidkey.com/signup and create your account with your business details.

Step 2: Install the Shopify App
You’ll be redirected to the Shopify App Store after clicking the Shopify card. You can also open the app directly: apps.shopify.com/quidkey-checkoutOpen the App Store listing
Click the Shopify card on the Install Quidkey page. Shopify will open in a new tab showing the Pay by Bank app.
Step 3: Connect Shopify to Quidkey
After installation, Shopify redirects you to the Connect Quidkey page. You need to copy your credentials from the Quidkey dashboard and paste them here.Copy your Client ID
Go back to your Quidkey dashboard, find your Client ID, and copy it into the Client ID field in Shopify.
Enable Test Mode and Activate
After connecting, Shopify will show your Quidkey payment provider settings. Test Mode is normally enabled by default. If not, enable it manually:- Scroll to Test Mode
- Turn Test mode on
- Click Activate

Step 4: Enable Pay by Bank Spotlight (Recommended)
Pay by Bank Spotlight adds a small guidance indicator on your product pages. It’s not a payment button — the actual Pay by Bank option appears on the checkout page. This indicator helps customers understand early that they can pay with their bank and increases conversion.Open the theme editor
In your Shopify admin, go to Online Store > Themes and click Customize on your active theme.
Enable the app embed
In the theme editor sidebar, open App embeds. Find Pay by Bank Spotlight, turn the toggle on, and click Save.

Step 5: Test Your Checkout
You can try Pay by Bank immediately, without completing KYC.If you see “Pay with your bank” at checkout and can complete a test payment, your integration is working correctly.
Step 6: Go Live (When You’re Ready)
You only need to complete verification when you decide to accept real payments. This is done inside your Quidkey Merchant Portal. At the top of your dashboard, you’ll see a Go Live progress bar that guides you through everything needed before accepting real payments.
- Business registration details
- Director and beneficial owner information
- Proof of identity
- Bank account information for payouts
- Live payments will be enabled in your Quidkey account
- Payouts will be activated
- Your pricing will be applied
Troubleshooting
Pay by Bank doesn't appear at checkout
Pay by Bank doesn't appear at checkout
- Confirm Shopify Payments is enabled on your store
- Check that your Client Secret is valid and correctly pasted
- Try a private/incognito window to remove cached settings
- Make sure you’re using the staging URL (
{store}.myshopify.com) for test mode
Test order not appearing in Quidkey Dashboard
Test order not appearing in Quidkey Dashboard
- Verify the Client Secret in Shopify matches your Quidkey dashboard
- Confirm the app is installed and connected correctly
- Try disconnecting and reconnecting the app
Pricing not updated
Pricing not updated
- Pricing is applied after KYC/KYB verification is complete
- In test mode, default pricing is used
FAQ
Do I need to complete KYC to test Quidkey?
Do I need to complete KYC to test Quidkey?
No. KYC is only required when you want to go live and receive real payouts. You can fully test the integration without any verification.
Can I use Quidkey alongside other payment methods?
Can I use Quidkey alongside other payment methods?
Yes. Quidkey works alongside any other payment gateway on Shopify. Customers choose their preferred method at checkout.
How long does KYC take?
How long does KYC take?
Usually minutes, depending on the documents provided. We’ll notify you once verification is complete.
How do payouts work?
How do payouts work?
Payouts are sent to your designated business bank account after KYC approval. Payout frequency and timing depend on your plan.
Support
Questions? We’re here to help:- Email: support@quidkey.com
- Slack: We can create a shared channel for ongoing communication
- Video calls: Contact support@quidkey.com to schedule one





